Security & Data Handling

How we handle and protect your property claim data.

A summary for your security and compliance team. Full details are available to your reviewers on request.

"Quixas reads your claim data and produces a verdict. Every output goes to your team to act on."

Hosting

US-based cloud

Encryption

TLS 1.3, at rest

Infrastructure

SOC 2 Type II infra

SOC 2 Type II infrastructure

The Service runs on SOC 2 Type II certified cloud infrastructure. All data is encrypted in transit and at rest.

Tenant isolation

Claim data is isolated within tenant-specific boundaries through application-layer access controls, under least-privilege access.

AI extraction

Document extraction runs via an enterprise LLM API that does not train on your data and retains it only briefly before automatic deletion.

Deletion within 7 business days

On pilot expiration, termination, or written request, claim data is permanently deleted across our systems within 7 business days.

US-based

Claim data is hosted and processed within the United States.

Subprocessors by role

We use a small set of subprocessors (cloud data, AI extraction, orchestration). A named list is provided to your security team during review.

Low-risk by design. Pilots run out-of-band by secure email forwarding or upload, with no write access or credentials inside your systems of record. Verdicts are drafts your team reviews and sends; Quixas never contacts policyholders on its own.

Request the full data-handling overview.

The complete, section-by-section package, including the named subprocessor list, is available to your security team during review.

Contact Security Team