Property Claims Intake

Your best adjusters shouldn't spend their day chasing incomplete claims.

Catch incomplete and inconsistent property claims before they reach your adjusters.

WindHailRoofStormWaterFire
Built for CAT response firms, IA firms, TPAs, and MGAs that own FNOL intake.
No installation required
No core system writes
No coverage decisions
Every check logged with the reason attached
What intake actually gets wrong

Incomplete claims waste time. Inconsistent claims waste money.

The cheap failure

A missing field costs you a follow-up email.

Wastes time
The expensive failure

The expensive one is the claim that looks finished but doesn't hold together.

The stated peril doesn't line up with the damage described
The loss date sits outside the policy term
The ACORD form says one thing, the email narrative says another

That claim doesn't get bounced. It gets assigned, worked, and unwound later, after your adjuster has already spent hours on it.

Wastes money
The numbers
40.7days1

Average property claim, first notice of loss to final payment.

FNOLFinal payment

Even in a strong year for the industry.

70%2

Reduction in not-in-good-order (NIGO) claims and the rework they cause.

NIGO beforeAfter

One carrier engagement, after standardizing intake data.

Friction that enters at intake, in the first hours, when a claim arrives that isn't ready to work, compounds through everything downstream. Better information up front is what moves that number. The carrier study behind that 70% also found 60% of identified savings sat in claims leakage, with intake data quality named as a specific driver.2

1 J.D. Power 2026 U.S. Property Claims Satisfaction Study.
2 The Lab Consulting, insurance carrier claims-operations case study.

The chain reaction

What a single gap sets off.

Missing or inconsistent information
Adjuster stops working claims to chase it
File sits waiting on a response
Assignment delayed before triage starts
Cycle time grows
Leakage risk grows with it

Quixas stops the chain at intake.

Before the first adjuster hour is spent.

What Gets Checked

Two gates, one pass.

Gate 01

Completeness

Is everything your rules require actually there?

InsuredPolicy numberDate of lossAddressPerilRequired documentsRequired photos

Not a generic checklist. Yours.

Gate 02

Consistency

Does the claim agree with itself? Quixas reads the whole package together and checks that:

Stated peril

The stated peril is consistent with the damage described in the narrative and shown in the photos

Loss date

The loss date falls inside the policy term

The paper trail

The ACORD form, the email, and the attachments tell the same story

Identity details

Names, addresses, and policy details line up across every document in the package

A field checker catches the first kind of problem. Catching the second takes cross-document reading against rules that encode how your best adjusters judge a file. That is what Quixas runs.

Intake integration flow

Unstructured inputs in. Checked claims out.

Quixas reads raw inputs from your channels and returns checked, ready-to-work claims, or flags exactly what is missing or what doesn't line up.

Messy Inbound Channels
QUIXAS RULES
CONSISTENCY & COMPLETENESS
Clean Structured Outputs
STRUCTURED

Read The Whole Package

A forwarding rule sends the FNOL in. Quixas reads the email, the ACORD form, and the attachments together, as one claim, not as separate files.

Checked Against Your Rulebook

Required fields confirmed, and every document cross-checked against the others. Peril against narrative. Loss date against policy term. Form against email.

Complete, Consistent Claims Routed On

Claims that pass flow straight to the assigned adjuster. Claims that do not come back flagged, with the reason and a drafted follow-up.

Secure property claims ingestion.

Intake gate: active.
See It Run

Watch it catch a claim that looks fine.

The gate reads a claim, runs the checks, and returns a verdict with the reason attached. Open the live simulator to step through a real sample.

Claim #6142 · Hail
Flagged
Required fields complete
Date of loss within policy term
Stated peril consistency
Required photos present

Flagged for review: the narrative describes interior water damage, but the stated peril is hail with no roof breach documented. The attic photo your hail rule requires is also missing. The gate drafts the follow-up; your team sends it.

How It Works

Three steps.

See how it works
01

It receives the claim

By a forwarding rule from your intake mailbox, or by secure upload.

02

Checks consistency and completeness

Against rules built around your book. Every document in the package read against the others. Nothing touches your core systems.

03

Your team makes the call

Complete, consistent claims flow on. Flagged ones come back with the reason and a drafted follow-up. A human decides what happens next.

What We Actually Build

The checker is easy. The rules are hard.

Any tool can catch a missing field. The real work lives in three places.

01

Rules per book

What complete and consistent mean for a Florida wind claim versus a Texas hail claim.

02

Kept current

Across carrier programs and storm seasons, as they change.

03

Stands up to an audit

Your rulebook holds up when a carrier audits your intake.

That is what we build with your adjusters.

How we build your rulebook
Who It's For

Firms that own their FNOL intake.

01

CAT Response Firms

Storm and hail surge

02

Independent Adjusters

That own FNOL intake

03

TPAs

With claims authority

04

MGAs

With claims authority

The Pilot

Run Quixas on last month's FNOLs.

Forward a sample of your historic FNOLs. We build your rulebook from your own claims and your own adjusters' judgment, then show you exactly which claims the gate would have flagged, and why. Including the ones that looked complete but weren't consistent.

It begins with a $2,500 setup and configuration fee. Your first 30-day subscription is waived while you run the pilot. After 30 days, you decide whether to subscribe. Refund terms are in our Refund & Cancellation Policy.