MyMemba came to Quixas with a clear brief: build a full membership CRM from scratch. UK charities, trade associations, and membership organisations had no affordable, purpose-built platform for managing their members, and MyMemba wanted to change that.
The Problem
UK membership organisations were stuck between two bad options:
- Enterprise CRMs designed for commercial sales teams, costing more than they could justify and delivering a fraction of the functionality they needed
- Spreadsheets and email inboxes, with subscription renewals, event attendance, and payment tracking all handled manually
MyMemba needed a complete product built from nothing. Not a feature add-on. A full multi-tenant SaaS platform with billing, member portals, event management, messaging, and a website builder.
What We Built
Multi-Tenant CRM
Full multi-tenant architecture allowing each organisation to manage their own member base, subscription plans, and data independently. Admins get a complete dashboard for member management, renewals, and reporting.
Stripe Billing and Subscriptions
End-to-end Stripe integration handling subscription creation, automated renewal billing, failed payment recovery, and member self-service plan management.
Event Management and Member Portal
Built-in event management with registration, attendance tracking, and gated content access. Members get a dedicated portal for managing their profile, accessing documents, and participating in forums.
The Stack
Architecture: Multi-tenant SaaS
Billing: Stripe — subscriptions, renewals, payments
Member Portal: Custom-built, role-based access control
Website Builder: Theme-based, no-code for admins
Messaging: Built-in member communications module
Deployment: Cloud-hosted, UK data residencyThe Result
3,000+ members now managed on the platform across UK charities, trade associations, and membership organisations.
Live in as little as 24 hours. Organisations sign up, configure their member portal, and go live within a single working day.
Automated billing replacing manual invoicing. Stripe-powered subscription billing handles every renewal and payment automatically.
Free plan for small charities. A free forever plan supporting up to 500 contacts means small charities that could never afford enterprise CRM tools now have a purpose-built platform at no cost.
"Outstanding team, excellent communication. Quixas exceeded our expectations, and we are thrilled to continue the partnership."
MyMemba, Chief Executive Officer
If you need a complete SaaS platform built from zero, learn about our process automation and how we build production systems that scale.
